Service

Basic Service for Dive Computers

Factory Full Service and Calibration

During the Factory Full Service and Calibration process for digital instruments, the instrument is completely disassembled down to the main circuit board. This board is extensively tested using the same quality control process used with new boards, and is discarded if found to be defective. If the board meets our quality control criteria, it is then reassembled using all new integrated circuit chips and components, matched up with an LCD display and housing, and subjected to the same calibration and quality control process as our new computers.

** Note: As the Full Service and Calibration processes for digital and analog instruments may take a number of weeks to complete, depending on the manufacturing department's backlog, we typically replace returned units with similar instruments that have already undergone the Full Service and Calibration process, subject to availability. This allows us to turn a repair around in a matter of days, rather than weeks, while still insuring that the instrument is factory-new and completely within specification when it leaves our facility. Dive computer logs are erased.

* Repair charges do not including return shipping charges.